Elevate cloud voice for modern business communications.
Elevate is TELNET’s branded cloud voice and unified communications service powered by Intermedia technology, bringing calling, meetings, messaging, SMS, mobility, and administration into one connected experience.
One communications platform for office, remote, and mobile teams.
BUSINESS VOICE
Enterprise-grade cloud phone service with HD voice, business calling features, extensions, routing, voicemail, Auto Attendant, Hunt Groups, and package-based AI options.
DESKTOP AND MOBILE APPLICATIONS
Turn a computer, smartphone, or tablet into a connected communications hub for calling, chat, text, meetings, contacts, and availability from almost anywhere.
SMS & COMPANY MESSAGING
Send and receive SMS/text messages from user numbers, main company numbers, or toll-free numbers where supported by the selected package and region.
CHAT
Use direct, private, and public channels with presence, synced conversations, search, rich text, file sharing, and collaboration across desktop and mobile apps.
MEET
Host secure HD meetings with screen sharing, annotation, meeting recording, room options, and AI Meeting Recap where included or enabled.
PHONES AND DEVICES
Make and receive calls from mobile, tablet, desktop, desk phone, conference phone, and supported headset.
A practical view of the communications tools available through Elevate.
Specific capabilities can vary by license, selected package, region, and optional add-ons.
Delivered as a TELNET-branded communications service.
Elevate gives customers a familiar modern communications platform while TELNET remains the provider relationship for planning, service coordination, onboarding, and support alignment.
- Cloud phone service and unified communications
- Calling from mobile, tablet, desktop, desk phone, conference phone, and supported headset
- Migration planning, number porting coordination, and user onboarding
- Alignment with internet, network readiness, security, and managed IT support
Available options for organizations that need more than basic phone service.
AI CALL RECAP
Available AI Call Recap capabilities may include post-call summaries, transcripts, sentiment analysis, topic highlights, and follow-up support where enabled by the selected license.
AI MEETING RECAP
AI Meeting Recap can capture meeting insights, summaries, decisions, action items, and transcripts where the feature is included or enabled.
AI ASSISTANT
AI Assistant can help summarize information, draft responses, translate text, simplify tasks, and support productivity inside the Elevate experience where available.
CONTACT CENTER
Contact Center options can support queues, routing, supervisor tools, reporting, analytics, and omni-channel customer workflows for teams that need more advanced call handling.
ELEVATE FOR MICROSOFT TEAMS EMBEDDED INTEGRATION
Teams integration options can bring enterprise-grade voice and SMS into the Microsoft Teams experience for organizations standardized on Teams.
ARCHIVING
Archiving options can help capture, search, and retain communications such as calls, voicemails, SMS, chat, and meetings for organizations with retention needs.
DATAHUB
DataHub can bring communications data together for governance, AI-driven insights, reporting, and more actionable visibility across voice, messaging, and user activity.
ELEVATE EXTEND PLATFORM
Elevate Extend Platform can connect voice, SMS, video meetings, Contact Center, analytics, and CRM workflows with business applications.
WEBFAX & FILE SHARING
WebFax and file sharing options can support online faxing, secure file access, file management, sharing controls, and backup or storage features by package.
We help make the move to cloud voice practical.
Review
Review current phone service, users, numbers, devices, internet, network readiness, and business requirements.
Plan
Plan licenses, call flow, auto attendants, hunt groups, porting, devices, and rollout timing.
Launch
Coordinate onboarding, user readiness, cutover support, and post-launch adjustments.
Support
Align ongoing voice support with TELNET-managed network, internet, cybersecurity, and infrastructure services where needed.
Ready to compare cloud voice options?
Talk with TELNET about Elevate, user licensing, migration timing, network readiness, and the advanced options that fit your organization.